What to expect
Every step, before ordering opens.
A plain walkthrough of the pilot list, clinic contact, ordering, collection, results, and support — so nothing surprises you.
Step 01 · Pilot list
Joining the list asks for almost nothing.
We collect your first name, email address, which panel interests you, and whether you prefer clinic collection or a home kit. That is the entire form. We never ask about symptoms, conditions, medications, or test results at this stage.
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Step 02 · First contact
The clinic reaches out — not a marketing email.
When the pilot is ready, Dr. Porter's clinic contacts you through the clinic's own channel. A BaselineDX email address will never ask you about symptoms, results, or medical details. If you receive a message claiming to be BaselineDX and asking for health information, treat it as suspicious.
Support contact today: partners@baselinedx.com — for logistics questions only.
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Step 03 · Ordering
Invite → account → profile → pay.
Once ordering opens, you will receive a personal invite. You create a secure account, set up your identity and delivery profile, then complete payment. Checkout is not open today — this page describes the process so you know what to expect when it is.
Payment is not available yet. Join the pilot list to be notified when it opens.
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Step 04 · Collection
Clinic visit or home kit — your choice.
Essential is two Tasso+ upper-arm devices — clinic or ship-to-home. Complete is a venous clinic draw for insulin, CBC, and the Shoemaker markers. Step-by-step kit instructions still come from the contracted laboratory before orders open.
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Step 05 · Results
Clinician releases the report. Email says only that it is ready.
After the laboratory processes your sample, a licensed clinician at the partner clinic reviews and releases the report. You receive an email that says an update is ready — nothing more. No biomarker values in email, no interpretation in a notification. You access the secure report directly.
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Step 06 · Support
Logistics support at partners@baselinedx.com. Critical results are a clinic call.
For scheduling, delivery, and account questions, email partners@baselinedx.com. Do not include medical details in support email — that channel is not a clinical inbox. If a result requires urgent clinical attention, the partner clinic calls you directly. That call is never replaced by a marketing message or automated alert.
partners@baselinedx.com handles logistics only. Clinical matters go through the clinic.
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Step 07 · HSA / FSA
Payment method review is in progress — no claim yet.
We know HSA and FSA payment matters to many people. Whether these panels qualify is under formal review with a specialized partner. We will not state eligibility until that review produces a written classification. Check the pricing page for the current status.
No eligibility claim is made here or anywhere on this site until the review is complete.
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Utah Valley pilot
Ready when you are.
Join the list now. The clinic will reach out when ordering opens — no purchase required today.
Join the pilot list →